Wednesday, 21 November 2012

Segmentation Metrics


            As marketers, it is important to know what groups of consumers you are targeting and how best to reach them. The way to measure and analyse this type of information is through segmentation metrics.

What are Segmentation Metrics?

       Segmentation metrics are numbers used for evaluation or assessment of business success within given segments. 

     
In regards to marketing on the web, there are three primary forms of segmentation:

1.    Page-based information
2.    Visit-based information
3.    Visitor-based information

Page-Base Information:

Using page-based information is usually the easiest method of collecting metrics. It is a way of grouping similar pages together into categories and sub-categories to better understand web-site performance. For example, a website may cover several different topics. Using page-based information can inform the marketer or company what pages and topics are performing up to their standards, and which pages are not.

Visit-Based Information:

Visit-based information refers to the data collected concerning things such as how many individuals visited the site, saw specific content, or purchased a certain product. This information can be valuable in many different ways. Most importantly, it allows the marketer to adjust the website navigation to accommodate their specific goals.

Visitor-based Information:

Visitor-based information is widely regarded as the most important form of web-based segmentation metrics. The better a company understands its online users, the more prepared it will be to gain their business and earn customer loyalty. These segments help marketers better understand what types of individuals are visiting their sites and what their needs are. This information is usually broken down into typical demographic segments such as age, gender, occupation, and geographic location.

            There are web services available which can implement performance reports on things such as site traffic, web page performance, and various other segmentation metrics. Below are links to a few examples of these services:

• http://statcounter.com/


Posted by: Arthur Cobham #000284171

27 comments:

  1. Great post, it really is essential for marketers to properly segment consumer markets. This way, they can effectively create marketing plans to reach their desired target market. Segmentation metrics is a great tool to track the success of each segment, and businesses should be using this to improve their business daily.

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  2. Good read, segmentation metrics really benefits companies with data that tracks their website. All three primary forms seem to perform very well, I was just wondering what form is the most effective?

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  3. I can understand why Visitor-based information is the most important of the three. This inforation is critical for marketers to know because it essentially tells them who their target market is and who their website is attracting most.
    Good job :)

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  4. It helps them attract their most beneficial customers. They cans ee what's wrong and find out what they can do better for their target markets. Good Post

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  5. Great post

    Market metrics

    To examine to see if your marketing is efficient, it is necessary to assess where you were and where you are now. This can be conducted with long-term tracking analysis tracking your industry and changes to your item image gradually or, for particular techniques, determining pre- and post- event to see what has changed

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  6. Good post, segmentation matrix is really useful for the marketers to know their target market.

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  7. This comment has been removed by the author.

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    1. Yod did a great job. sigmentationa also helps the marketeer to design ads for a specific target market. It also makes it easier to effectively tracj down analysis.

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    2. Excellent Post! Segmentation can be commonly used for identifying poorly performing online ad campaigns, referrers, user groups, or pages.

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  8. I'm having some difficilties in posting my comments. I tried to post bbut the post was deleted. can someone help me? I think I'm clicking the wrong keys.

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  9. Nice share. It reminds me the very first concept we learned from marketing 1 in the first semester. As for me, how to select and locate our target market and set correct strategy for them is the key for a real marketer to be successful.

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  10. marketing metrics are very important for any business to understand, it helps the company find prospective buyers and put them into groups(segments) that have common needs and will respond similarly to a marketing action. This enables companies to target different categories of consumers who perceive the full value of certain products and services differently from one another. Great post!

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  11. Through segmentation metrics it makes it easier for the marketers to collect more information of their target market and through this marketers can evaluate and asses their target market in the given segments. All the information collected through the above 3 metrics as mentioned in the post by Arthur Cobham can then be used in the future by the company while marketing their products to their consumers.

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  12. I think one of the most important topic in the marketing is segmentation. With segmentation we can reach the potential customers and understand their needs to achieve our goals. Segmentation metrics help companies to know and collect all information they need about their customers to provide good service.

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  13. Its amazing the amount of information a marketer can get nowadays, and it is essential that use that information any chance they get. If a company can incorporate even 1 of those 3 catagorey's, they increase there chances of success ten fold. Great read. thanks

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  14. I think that choosing the type of information to segment the target market would depend on the company's marketing objectives.

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    1. GREAT point K-Schouey. You have to know how to sort your information into a usable fashion, and collect certain information depending on your objectives. The data for one objective may not be what you're looking to analyze for another objective.

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  15. Segmenting is crucial to a business, once they have the data, the business will want to divide up their customers or clients into groups. This will help them deliver the right message to the right people!
    Great post!

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  16. Segmenting the market will always be important for marketers. If you do not segment the market you may address a marketing campaign to the wrong consumer, and therefore will not have an effective ad. Great post Arthur.

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  17. awesome post. segmentation is great because it makes the job of designing advertising campaigns much easier. if you can tell exactly what each segment wants or who they are, it becomes easier to tailor a product towards that group

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  18. The visit based segmentation sounds like it ties back into what we talked about in class on November 23rd. Where the visit based segmentation would be used to help meet the company's goal for the website. The company can alter and make strategic changes based on visits and where people are going on the webpages.

    Visit based segmentation as well as visitor-based segmentation could also help measure business performance:
    By this you will see who and how many people are visiting your site. Also how many unique visitors and # of completed registrations.

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  19. i was just doing my brand evaluation on task # 9.Really helped me answering my question. They are pretty basic obvious metrics. Great cover, it helped me understand the metrics much better. I like how you can observe how people navigate your site. Great Job

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  20. Recording information regarding the amount of visits, what content people viewed and what products they purchased helps predict the future modelling of the company. Adjustments, add-ons and continued content can be changed or left alone as result allowing for an optimized experience for the consumer.
    Great Post!

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  21. I think, segmentation metrics are essential and beneficial for marketers to attract the right customers to their products. with segmentation metrics that help marketers to select their target customers, collect more information and set the appropriate ways to reach them.

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  22. I have enjoyed reading your post as you have mentioned some great points in it!
    Segmentation metrics are very important and helpful to marketers as it allows them to understand what their market segments really like or want, and therefore, marketers will be able to satisfy each segment using the information it has analyzed.

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  23. Determining the right segmentation metrics to use is an important process for any company, I was just wondering, what in your opinion is the most efficient way of determining the best metrics to use?

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  24. Well done! I can understand the information is the critical thing for marketers. It helps them to identify their taget

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